Information We Collect

When you visit coolifydesign.co or make a purchase, we may collect the following:

• Contact details — name, email address, phone number
• Billing and shipping address
• Payment information (processed securely via Shopify Payments — we never store card numbers)
• Browsing behavior on our site (via cookies and analytics tools)
• Device and browser type, IP address

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchase, shipping, and support
• Send promotional emails if you opt in (you may unsubscribe at any time)
• Improve our website and customer experience
• Comply with legal obligations under US and Singapore law

Cookies

We use cookies to keep track of your cart, remember your preferences, and understand how visitors use our site. You may disable cookies in your browser settings, though some features may not function correctly.

Third-Party Services

We work with trusted third-party providers including Shopify (platform), Stripe (payments), and Google Analytics (site analytics). These providers have their own privacy policies and are contractually required to keep your data secure.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. Singapore customers may also exercise rights under the Personal Data Protection Act (PDPA). To make a request, contact us at support@coolifydesign.co.

Data Retention

We retain your order information as required for legal and accounting purposes in the United States and Singapore. If you create an account, your data is kept until you
request deletion.

Your Rights Under GDPR (EU Residents)

If you are located in the European Union, you have the following 
rights under the General Data Protection Regulation (GDPR):

• Right of access — you may request a copy of the personal data 
  we hold about you
• Right to rectification — you may request correction of inaccurate 
  or incomplete data
• Right to erasure ("right to be forgotten") — you may request 
  deletion of your personal data
• Right to object — you may object to processing for direct 
  marketing purposes at any time
• Right to data portability — you may receive your data in a 
  structured, machine-readable format
• Right to lodge a complaint — you may contact your local data 
  protection authority (e.g. the Austrian DSB or German BfDI)

The legal basis for processing your data is: performance of a 
contract (order fulfillment), legitimate interests (site security, 
fraud prevention), and consent (marketing emails).

For all data requests, contact us at: support@coolifydesign.co
We will respond within 30 days as required by GDPR.

Customers outside the EU may also request access to or deletion 
of their personal data by contacting us at the address above.

Contact

Questions about this policy? Reach us at support@coolifydesign.co